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G432"},{"access":"open","canonical_url":"https://www.ifixit.com/Guide/Logitech+G432+Earpad+Cushions+Replacement/159123","document_type":"html","language":"en","observed_at":"2026-10-08T08:35:00Z","publisher":"iFixit","retrieved_at":"2026-10-08T08:35:00Z","rights_context":"editorial_reference","source_revision_id":"source_snapshot_c5b01cfc2b830e935cd40a221e40a6ee2f17c4b5eec49ac30f6a308a36747f5b","source_role":"other","title":"Logitech G432 Earpad Cushions Replacement"},{"access":"open","canonical_url":"https://support.logi.com/hc/en-001/articles/360023359153-G432-G431-No-sound-coming-from-headset","document_type":"html","language":"en","observed_at":"2026-10-08T08:35:00Z","publisher":"Logitech","retrieved_at":"2026-10-08T08:35:00Z","rights_context":"editorial_reference","source_revision_id":"source_snapshot_17f1c417514ba64675a6d5b88e20630bc79cfe31db83d13d83c2995672fa7a5c","source_role":"support","title":"G432/G431 No sound coming from headset"}]},"fact_registry_version":"fact-registry-v2","product_id":"productv3_4df63f0e63f847148f4175c025a95cde","protected_identity":{"externalIdentityKind":"asin","marketplaceId":"amazon_us","normalizedExternalProductId":"B07MRMHML9"},"schema_version":"product-research-package-v7","writing":{"analyses":[{"analysis_id":"answer","analysis_type":"buyer_fit","claim_ids":["fit","comfort","build","dac-listening-v7","stereo-preference-v7","usb-tonality-v7","analog-connect-v7"],"confidence":0.85,"method":"Evidence synthesis separating nominal specifications from attributed listening impressions.","summary":"Consider the G432 after trying it with your own glasses and checking the connection you will actually use. Total Gaming Addicts found firmer pads uncomfortable with glasses and heard less richness without the DAC, while Critical Hit preferred stereo processing through the dongle. Those findings make a fit trial and a comparison of USB and analog playback more useful than choosing solely by driver size. They are attributed reviewer experiences, not a guarantee of comfort or an improvement in competitive performance.","title":"Sound configuration and fit"}],"article":{"sections":[{"heading":"Start with playback settings","paragraphs":[{"claim_ids":["dac-listening-v7","stereo-preference-v7","usb-tonality-v7"],"kind":"factual","paragraph_id":"sound-p","text":"Critical Hit described a clear midrange and bass that was not overpowering when listening through the USB dongle, yet preferred stereo mode to simulated surround processing. Total Gaming Addicts also heard reduced richness without the DAC. Together, these observations suggest treating the connection and processing setting as part of the listening decision. A favorable impression of USB stereo does not establish that analog playback or a different surround preset will sound identical. The useful question is which configuration suits the games and other audio you actually play. Begin with familiar material, then compare the modes available in your intended setup. Keep the reviewers' language in perspective: clarity, richness and preferred processing are subjective assessments, rather than physical measurements of accuracy. A preference for stereo does not invalidate another listener's preference for a processed presentation. Equally, the presence of a surround option does not make that option the best choice for every listener. Buyers who want an immediately satisfying configuration should plan time to compare settings instead of assuming the product name settles the matter."}],"section_id":"sound","section_type":"sound"},{"heading":"Fit deserves an actual trial","paragraphs":[{"claim_ids":["fit","build","comfort"],"kind":"factual","paragraph_id":"fit-p","text":"Total Gaming Addicts reported stiff ear-cup foam, creaky construction and discomfort when wearing glasses. That makes a trial with your own frames especially useful before committing to long gaming sessions. The reviewer experience is a warning to check fit, rather than a promise that every wearer will feel the same pressure. Pay attention to how the cushions meet your temples and whether adjusting the headband gives a satisfactory compromise. Creaking is also a handling observation, not a measured service life or proof that the headset will fail after a particular period."}],"section_id":"fit","section_type":"build_and_comfort"},{"heading":"Specifications have practical limits","paragraphs":[{"claim_ids":["driver","freq","impedance"],"kind":"factual","paragraph_id":"specs-p","text":"The Logitech datasheet lists 50 mm drivers, an upper frequency-response limit of 20 kHz and passive impedance of 39 ohms. These are manufacturer specifications. They identify nominal hardware characteristics, but they do not establish how evenly the headset reproduces frequencies, how comfortable it is or which processing mode a listener will prefer. In particular, an upper frequency limit is not a complete response curve: it cannot tell you whether the bass or midrange is emphasized within that range. Driver diameter should also be read as a dimension rather than an independent sound-quality score. The cited sheet describes EMEA packaging, so its regional part numbers and commercial terms should not be treated as proof of the assigned US item's warranty or package identity. This research keeps the assigned ASIN unchanged and uses the sheet for the shared G432 hardware specifications only. Buyers checking a particular listing should verify its regional identity directly. Nominal impedance likewise belongs beside, rather than in place of, an independently measured value obtained under stated conditions."}],"section_id":"specs","section_type":"performance"},{"heading":"Separate audio compatibility from DTS processing","paragraphs":[{"claim_ids":["analog-connect-v7","usb-console-v7"],"kind":"factual","paragraph_id":"connection-p","text":"Total Gaming Addicts describes a combined 3.5mm TRRS headphone and microphone connection, with a splitter for PCs that use separate audio ports. Its review also reports that the USB DAC works with PS4 and a docked Nintendo Switch, while DTS X operates only on PCs. Audio output through a connection and access to the same processing features are therefore separate questions. Check the port you intend to use, whether microphone input is required and whether the processing feature matters to you. Do not extend this documented compatibility to an untested platform or assume console USB audio includes PC processing."}],"section_id":"connection","section_type":"connectivity"},{"heading":"What the independent analog test actually establishes","paragraphs":[{"claim_ids":["measured-impedance-v7","seal-effect-v7","impedance"],"kind":"factual","paragraph_id":"measurement-p","text":"DIY-Audio-Heaven reports impedance of 33 ohms with the headset volume control at its maximum position. This is an independent analog result, distinct from Logitech's nominal passive specification of 39 ohms. The reviewer notes that impedance increases at lower volume-control settings, so the measured scalar should not be presented as a constant for every setting. The test also did not evaluate the USB dongle or digital software. It therefore cannot settle how those configurations perform. The same report demonstrates substantial bass changes when the cushion seal is disturbed. That is a useful explanation for why fit deserves attention alongside settings: a result from a sealed test arrangement may differ from the experience of a wearer whose glasses interrupt the seal. It is not a prediction of a precise change for your frames or head shape. Use this evidence to identify conditions worth checking, rather than to rank every connection by a single number. Neither the difference in impedance values nor the seal experiment establishes a manufacturing defect in the assigned unit."}],"section_id":"measurement","section_type":"performance"},{"heading":"Treat online chat and recording as different needs","paragraphs":[{"claim_ids":["mic-chat-v7"],"kind":"factual","paragraph_id":"microphone-p","text":"Critical Hit considered the microphone adequate for online chatter, while explicitly declining to recommend it for recording. This is a useful distinction for someone who wants a headset for conversations during a game and also hopes to make more demanding recordings. The review supports the first use as a listening judgment, but it does not establish recording-grade performance, a measured noise floor or the same result in every room. Decide which of those needs is essential before letting convenience stand in for evidence. If multiplayer communication is the main purpose, evaluate whether other players can understand your voice with your actual setup. If recording quality is essential, seek evidence directed at that task rather than treating an acceptable chat assessment as equivalent. No microphone benchmark or objective intelligibility score is supplied here. The review also cannot predict how a particular application or user's voice will be captured. Its practical contribution is to narrow expectations: the microphone was judged useful for communication, while a more demanding recording requirement remained outside that recommendation."}],"section_id":"microphone","section_type":"use_cases"},{"heading":"Cushion replacement is a narrow maintenance option","paragraphs":[{"claim_ids":["pads-removable-v7","fit","comfort"],"kind":"factual","paragraph_id":"maintenance-p","text":"The iFixit guide for Logitech G432 ear cushions demonstrates removal by carefully lifting a cushion upward by hand, followed by reassembly in reverse order. This gives an owner a documented maintenance path for that component. It does not prove that every replacement sold for the model matches the original material, shape or listening behavior. Before purchasing a replacement, check the specific part's intended fit and what the seller actually promises. The guide is also limited to the cushions; it is not evidence that the fixed cable, microphone, internal electronics or every damaged component can be repaired as easily. That distinction matters when judging ownership expectations. A removable cushion is useful information, but it cannot support a claim of a particular total service life. If discomfort is the immediate concern, first consider whether the existing fit suits you rather than assuming a future replacement will solve it. This research establishes the demonstrated removal method and leaves regional spare-part availability, replacement cost and the effect of alternative cushions unresolved. No lifetime cost or repair success rate is inferred from the guide."}],"section_id":"maintenance","section_type":"maintenance"},{"heading":"Check the signal path before assuming hardware failure","paragraphs":[{"claim_ids":["noaudio-check-v7","analog-connect-v7"],"kind":"factual","paragraph_id":"troubleshooting-p","text":"Logitech's G432/G431 support article advises checking the computer's sound-output configuration, trying the headphone connector on another device and adjusting volume or mute settings on the headset, device and application when audio is absent. These are troubleshooting steps, rather than evidence that the G432 has a common failure or a known failure rate. Work through the relevant checks before treating silence as proof that the headset itself is faulty. Trying another device can help narrow the situation, while reviewing output settings addresses the possibility that audio is being sent elsewhere. The support page does not establish a particular outcome for every fault, and its general site notices about other Logitech utilities should not be mistaken for a G432-specific announcement that support has ended. This research therefore records the concrete no-audio guidance without inventing a firmware issue or a support deadline. A buyer or owner who needs help beyond these checks should seek advice for the exact device and connection involved. Keep the symptom, test conditions and steps already tried clear when describing the problem."}],"section_id":"troubleshooting","section_type":"setup"}],"title":"Logitech G432: sound settings and fit tradeoffs"},"buyer_decisions":[{"check_before_buying":["Try the headset with your own glasses.","Confirm the intended port and microphone connection.","Compare available processing with familiar audio."],"claim_ids":["fit","comfort","dac-listening-v7","stereo-preference-v7","analog-connect-v7","mic-chat-v7"],"constraints":["Firm pads may be uncomfortable with glasses.","The microphone was recommended for chat rather than recording."],"evidence_locator_ids":["tga","ch","ch-fresh-mic"],"item_id":"fit-and-connection","needs":["Wired gaming audio and a connection matching the intended device."],"price_context_ids":[],"reason":"The evidence supports checking actual fit, microphone needs and connection before purchase. Nominal driver specifications do not resolve those conditions.","rival_revisions":[],"scope":{"country":{"state":"unknown"},"firmware":{"state":"unknown"},"hardware_revision":{"state":"unknown"},"os":{"state":"unknown"},"variant":{"state":"known","values":["G432"]}},"title":"Decide after checking fit and playback","topic_id":"buyer_fit","tradeoffs":["USB and analog listening impressions differ; stereo may be preferred to processing."],"verdict":"conditional"}],"comparisons":[],"compatibility":[],"cost_inputs":[],"coverage":{"buyer_decisions":{"claim_ids":["fit","comfort","analog-connect-v7","mic-chat-v7"],"reason":"Fit, connection and environment guidance is grounded in reviews; no current competitor or price ranking is established.","status":"partial"},"ownership_costs":{"claim_ids":["pads-removable-v7"],"reason":"Cushion maintenance is documented, but replacement cost and service life are unknown. No prices or total ownership-cost calculation are supplied.","status":"partial"}},"decision_steps":[],"evidence_revision_id":"research_evidence_revision_b4d9e4984a1e4059878b2942944b8e8a","faq":[{"answer":"Yes. Total Gaming Addicts found the firm ear pads unsuitable when wearing glasses. Try the fit with your own frames rather than assuming that another wearer's result will match yours.","claim_ids":["fit","comfort"],"faq_id":"glasses","intent":"pre_purchase","question":"Should I try the G432 before buying if I wear glasses?","source_ids":["source_snapshot_2ff2922bedcf919491b5136bcc8a914215bb83dc9bda8a134249ddf4374cdfcf"]},{"answer":"Total Gaming Addicts found less richness without the DAC. Critical Hit described clear midrange and bass that was not overpowering through the USB dongle. These are listening impressions; compare your intended configurations instead of assuming every connection sounds identical.","claim_ids":["dac-listening-v7","usb-tonality-v7"],"faq_id":"dac","intent":"setup","question":"Does the included DAC change the listening experience?","source_ids":["source_snapshot_2ff2922bedcf919491b5136bcc8a914215bb83dc9bda8a134249ddf4374cdfcf","source_snapshot_27e98839975ac081cbda6ee68095c8abc02537657e2d20fd49579a4c626e3d56"]},{"answer":"No. Critical Hit preferred stereo mode. Treat this as a reviewer preference and compare the settings available in your own setup with familiar audio.","claim_ids":["stereo-preference-v7"],"faq_id":"surround","intent":"operation","question":"Did every reviewer prefer simulated surround?","source_ids":["source_snapshot_27e98839975ac081cbda6ee68095c8abc02537657e2d20fd49579a4c626e3d56"]},{"answer":"Total Gaming Addicts reported creaky construction and stiff foam in the ear cups. Those observations support checking fit and handling before purchase; they do not establish a measured service life.","claim_ids":["build","comfort"],"faq_id":"build","intent":"limitation","question":"What construction and comfort cautions did reviewers report?","source_ids":["source_snapshot_2ff2922bedcf919491b5136bcc8a914215bb83dc9bda8a134249ddf4374cdfcf"]}],"measurements":[{"claim_id":"measured-impedance-v7","conditions":{"method":"Independent reviewer impedance measurement via analog headphone connection, headset volume control at maximum.","notes":"DIY-Audio-Heaven did not test the USB dongle or digital software. The report does not identify country, hardware revision, instrument, or measurement frequency for this scalar value; do not generalize it to every volume setting.","sample_size":1,"standard":null},"lab":"DIY-Audio-Heaven","measurement_id":"analog-impedance-max","metric":"impedance","source_id":"source_snapshot_d5882e164b19cea52fc610a987a4c14e7cd28a5c1f7b35c4c136181801fdef43","unit":"ohm","value":33}],"ownership_costs":[],"price_contexts":[],"pull_quotes":[],"rivals":[],"seller_claims":[],"usage_scenarios":[{"assessment":"conditional","claim_ids":["fit","comfort"],"gap_reason":null,"limitations":["The Total Gaming Addicts reviewer found the pads unsuitable when wearing glasses; individual fit can differ."],"scenario_id":"glasses","situation":"A buyer who wears glasses during gaming needs to check the interaction between the frames and firm ear pads.","title":"Gaming while wearing glasses"},{"assessment":"conditional","claim_ids":["dac-listening-v7","stereo-preference-v7","usb-tonality-v7"],"gap_reason":null,"limitations":["Reviewer preferences do not guarantee the same listening experience for every user."],"scenario_id":"audio","situation":"A listener deciding which playback configuration to use should compare the included DAC and available stereo processing with familiar audio.","title":"Comparing USB and stereo sound"}]}},"source_schema_version":"product-research-package-v7","sources":[{"number":1,"publisher":"Critical Hit","title":"Logitech G432 7.1 Surround headset review","url":"https://www.criticalhit.net/gaming/logitech-g432-7-1-surround-headset-review-a-good-budget-headset-thats-not-as-budget-as-it-should-be/"},{"number":2,"publisher":"DIY-Audio-Heaven","title":"Logitech G432","url":"https://diyaudioheaven.wordpress.com/measurements/logitech-g432/"},{"number":3,"publisher":"Critical Hit","title":"Logitech G432 7.1 Surround headset review","url":"https://www.criticalhit.net/gaming/logitech-g432-7-1-surround-headset-review-a-good-budget-headset-thats-not-as-budget-as-it-should-be/"},{"number":4,"publisher":"iFixit","title":"Logitech G432 Earpad Cushions Replacement","url":"https://www.ifixit.com/Guide/Logitech+G432+Earpad+Cushions+Replacement/159123"},{"number":5,"publisher":"Total Gaming Addicts","title":"Logitech G432 Surround Sound Gaming Headset Review","url":"https://totalgamingaddicts.com/logitech-g432-surround-sound-gaming-headset-review/"},{"number":6,"publisher":"Logitech","title":"G432 7.1 Surround Sound Wired Gaming Headset","url":"https://documents.4rgos.it/v1/static/1951134_R_D001"},{"number":7,"publisher":"Logitech","title":"G432/G431 No sound coming from headset","url":"https://support.logi.com/hc/en-001/articles/360023359153-G432-G431-No-sound-coming-from-headset"}]}